Customers Frequently Asked Questions
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Q
Do gardeners work in rainy weather?
A
Yes, many gardeners in London can perform services in rainy weather, but appointments may be rescheduled in case of severe conditions.
Q
Do I need to provide parking for the gardener?
A
Most companies require a free parking space as close as possible to the address, since gardeners bring many tools. Clients usually cover any parking fees if necessary.
Q
How far in advance should I book an appointment?
A
It is recommended to book at least a few days in advance, especially during spring and summer when demand is higher.
Q
How often should I use gardening services?
A
Frequency depends on the season and your garden’s needs – some choose regular maintenance (weekly/monthly), while others opt for one-off clean-ups or landscaping.
Q
Can I order only specific tasks, like hedge trimming?
A
Yes, most sought-after gardeners in London offer individual services such as hedge trimming, lawn mowing, and waste removal.
Q
How is time and price estimated if the gardener hasn’t seen the garden?
A
Estimates are usually based on descriptions or photos you provide. For larger projects, an on-site visit is typically arranged for an accurate quote.
Q
Can I specify preferences for machines and products used?
A
Yes, many companies allow you to choose between mechanical or manual work, as well as organic products if you prefer.
Q
Do you remove garden waste?
A
Most gardeners collect and remove garden waste for an extra fee. They may also leave the waste for you to compost or place in green bins.
Q
What payment options are available?
A
Most companies accept cash or card payments on-site. For larger projects, installment plans or fixed quotes after the site visit may be available.
Q
Do gardeners work on weekends and public holidays?
A
Yes, many companies operate Monday to Saturday, and some also offer services on Sundays or public holidays, with morning or afternoon slots.
